{"id":107,"date":"2025-10-10T08:12:45","date_gmt":"2025-10-10T08:12:45","guid":{"rendered":"https:\/\/sda.edu.gm\/?page_id=107"},"modified":"2025-10-17T09:29:27","modified_gmt":"2025-10-17T09:29:27","slug":"course-6","status":"publish","type":"page","link":"https:\/\/sda.edu.gm\/index.php\/course-6\/","title":{"rendered":"Certificate &#038; Diploma in Tourism &#038; Hospitality Management"},"content":{"rendered":"<p>  <meta charset=\"UTF-8\"><br \/>\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"><br \/>\n  <title>Tourism &#038; Hospitality Management Curriculum \u2013 SDA College<\/title><\/p>\n<style>\n    body {\n      font-family: Arial, sans-serif;\n      line-height: 1.6;\n      color: #222;\n      background-color: #fafafa;\n    }\n    h1, h2, h3 {\n      color: #003366;\n    }\n    h1 {\n      text-align: center;\n      font-size: 30px;\n      margin-bottom: 1em;\n    }\n    h2 {\n      border-bottom: 2px solid #003366;\n      padding-bottom: 0.3em;\n      margin-top: 2em;\n    }\n    h3 { margin-top: 1.5em; }\n    p { font-size: 18px; } \/* Increased paragraph font size *\/\n    ul { margin-left: 20px; }\n    table {\n      border-collapse: collapse;\n      width: 100%;\n      margin: 1em 0;\n      font-size: 16px;\n    }\n    th, td {\n      border: 1px solid #ddd;\n      padding: 8px;\n      text-align: left;\n    }\n    th {\n      background-color: #f0f0f0;\n    }\n    section {\n      margin-bottom: 2em;\n    }\n  <\/style>\n<p><body><\/p>\n<section>\n<h2>Executive Summary<\/h2>\n<p>This curriculum presents the <strong>Certificate and Diploma programs<\/strong> in Tourism &#038; Hospitality Management offered by SDA College. The Certificate focuses on foundational skills for entry-level employment, while the Diploma builds on these competencies to prepare students for supervisory and management roles. Together, they form a progressive career pathway aligned with The Gambia\u2019s growing tourism and hospitality industry.<\/p>\n<\/section>\n<section>\n<h2>Part I: Certificate in Tourism &#038; Hospitality Management<\/h2>\n<h3>Program Aim<\/h3>\n<p>To produce graduates with practical competencies and professional ethics for entry-level roles in hospitality and tourism operations.<\/p>\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Demonstrate operational skills in front office, housekeeping, F&#038;B, and cookery.<\/li>\n<li>Communicate effectively with guests and colleagues.<\/li>\n<li>Apply ICT tools in hospitality operations.<\/li>\n<li>Deliver professional, ethical customer service.<\/li>\n<li>Adapt to multicultural workplace environments.<\/li>\n<\/ul>\n<h3>Key Modules<\/h3>\n<ul>\n<li><strong>FTH 101 \u2013 Introduction to Tourism &#038; Hospitality:<\/strong> Overview of the industry, history, and structure (3 credits).<\/li>\n<li><strong>FTH 102 \u2013 Front Office Operations I:<\/strong> Reservation systems, guest relations, billing (6 credits).<\/li>\n<li><strong>FTH 103 \u2013 Housekeeping Operations I:<\/strong> Cleaning, hygiene, and room preparation (6 credits).<\/li>\n<li><strong>FTH 104 \u2013 Food &#038; Beverage Service I:<\/strong> Restaurant and bar service techniques (6 credits).<\/li>\n<li><strong>FTH 105 \u2013 Basic Cookery &#038; Food Production:<\/strong> Basic culinary techniques and hygiene (6 credits).<\/li>\n<li><strong>FTH 106 \u2013 English for Hospitality:<\/strong> Workplace communication and report writing (3 credits).<\/li>\n<li><strong>FTH 107 \u2013 Basic ICT for Tourism:<\/strong> MS Office and hospitality software (3 credits).<\/li>\n<li><strong>FTH 108 \u2013 Communication &#038; Customer Service:<\/strong> Interpersonal communication and guest care (3 credits).<\/li>\n<li><strong>FTH 109 \u2013 Foreign Language I (German\/Spanish):<\/strong> Basic hospitality language (3 credits).<\/li>\n<li><strong>FTH 110 \u2013 Industrial Attachment:<\/strong> 12-week supervised internship (12 credits).<\/li>\n<\/ul>\n<p><strong>Total Credits:<\/strong> 60 | <strong>Total Hours:<\/strong> 720 | <strong>Internship Duration:<\/strong> 12 weeks<\/p>\n<\/section>\n<section>\n<h2>Part II: Diploma in Tourism &#038; Hospitality Management<\/h2>\n<h3>Program Aim<\/h3>\n<p>To develop graduates with supervisory, managerial, and entrepreneurial competencies suited for mid-level positions in hospitality and tourism.<\/p>\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Apply advanced operational and managerial knowledge.<\/li>\n<li>Supervise and manage hospitality teams.<\/li>\n<li>Communicate effectively with stakeholders.<\/li>\n<li>Develop and manage entrepreneurial projects.<\/li>\n<li>Demonstrate leadership and ethical professionalism.<\/li>\n<\/ul>\n<h3>Key Modules<\/h3>\n<ul>\n<li><strong>FTH 201 \u2013 Front Office Operations II:<\/strong> Advanced management and yield strategies (6 credits).<\/li>\n<li><strong>FTH 202 \u2013 Housekeeping Operations II:<\/strong> Supervisory practices and sustainability (6 credits).<\/li>\n<li><strong>FTH 203 \u2013 Food &#038; Beverage Service II:<\/strong> Banqueting, catering, and bar management (6 credits).<\/li>\n<li><strong>FTH 204 \u2013 Advanced Cookery &#038; Kitchen Management:<\/strong> Menu planning and food costing (6 credits).<\/li>\n<li><strong>FTH 205 \u2013 Tour Operations &#038; Travel Agency Management:<\/strong> Tour packaging and ticketing (6 credits).<\/li>\n<li><strong>FTH 206 \u2013 Hospitality Marketing &#038; Entrepreneurship:<\/strong> Marketing strategies and business development (6 credits).<\/li>\n<li><strong>FTH 207 \u2013 Supervisory Skills &#038; HRM:<\/strong> Performance management and HR practices (6 credits).<\/li>\n<li><strong>FTH 208 \u2013 ICT in Hospitality II:<\/strong> PMS, CRM, and e-commerce systems (3 credits).<\/li>\n<li><strong>FTH 209 \u2013 Foreign Language II (German\/Spanish):<\/strong> Intermediate conversation and guest service (3 credits).<\/li>\n<li><strong>FTH 210 \u2013 Industrial Attachment:<\/strong> 24-week supervised management internship (12 credits).<\/li>\n<\/ul>\n<p><strong>Total Credits:<\/strong> 120 cumulative | <strong>Total Hours:<\/strong> 1,440 | <strong>Internship Duration:<\/strong> 24 weeks<\/p>\n<\/section>\n<section>\n<h2>Facilities &#038; Resources<\/h2>\n<p>Students have access to modern classrooms, hospitality labs, kitchens, ICT labs, and industry-standard training tools. Partnerships with hotels and travel agencies provide practical experience through structured internships.<\/p>\n<\/section>\n<section>\n<h2>Quality Assurance &#038; Compliance<\/h2>\n<p>The program complies with <strong>NAQAA standards<\/strong>, covering governance, staffing, facilities, assessment, and inclusivity. Regular reviews and audits ensure continued alignment with national quality benchmarks.<\/p>\n<\/section>\n<section>\n<h2>Approval<\/h2>\n<p>This curriculum and annexes have been reviewed and approved for submission to <strong>NAQAA<\/strong> by the Academic Board of SDA College.<\/p>\n<\/section>\n<p><\/body><br \/>\n<\/html><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tourism &#038; Hospitality Management Curriculum \u2013 SDA College Executive Summary This curriculum presents the Certificate and Diploma programs in Tourism &#038; Hospitality Management offered by SDA College. The Certificate focuses on foundational skills for entry-level employment, while the Diploma builds on these competencies to prepare students for supervisory and management roles. 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